How to Cancel Amazon Prime: Unsubscribe Service

Amazon Prime is a popular subscription service that offers a wide range of benefits to its members, including fast shipping, exclusive deals, access to streaming services, and more. While many people enjoy the perks of Amazon Prime, there may come a time when you decide to cancel your membership. Whether it’s due to budget constraints, changing preferences, or other reasons, canceling Amazon Prime is a straightforward process. In this comprehensive guide, we will walk you through the steps on how to cancel Amazon Prime, providing you with all the information and instructions you need to end your subscription hassle-free.

How to Cancel Amazon Prime: Step-by-Step Guide

Step 1: Log in to Your Amazon Account

To begin the cancellation process, follow these steps:

  1. Visit the Amazon website and log in to your Amazon account using your registered email address and password.
  2. Once logged in, navigate to the top right corner of the screen and hover over the “Account & Lists” option.
  3. From the dropdown menu, select “Your Prime Membership” to access your Amazon Prime account settings.

Step 2: Manage Your Prime Membership

In the Prime Membership settings, you’ll find several options. Follow these steps to cancel your Amazon Prime subscription:

  1. Under the Membership Management section, locate the “End Membership and Benefits” link and click on it.
  2. On the next page, you’ll be presented with information about the benefits you’ll lose by canceling your subscription. Take a moment to review these details.
  3. Scroll down to the bottom of the page and click on the “End My Benefits” button to proceed with the cancellation process.

Step 3: Confirm Cancellation

Once you click on the “End My Benefits” button, Amazon will ask you to confirm your decision. Follow these steps to finalize the cancellation:

  1. Amazon will provide you with a summary of the benefits you’ll lose by canceling Prime. Review this information to ensure you understand the implications of canceling.
  2. If you still wish to proceed, click on the “End My Benefits” button to confirm the cancellation.
  3. Amazon may ask you to provide feedback on your decision to cancel. This step is optional, and you can choose to skip it if you prefer.
  4. After confirming the cancellation, Amazon will display a confirmation message, indicating that your Prime membership has been successfully canceled.

Step 4: Check Your Email for Confirmation

Shortly after canceling your Amazon Prime membership, you will receive a confirmation email from Amazon. This email serves as proof that your subscription has been terminated. Make sure to keep it for your records.

FAQs about Canceling Amazon Prime

1. Will I receive a refund if I cancel my Amazon Prime membership?

If you have not used any of the Prime benefits during the current billing cycle, you may be eligible for a full or partial refund. Amazon calculates refunds based on your usage and the time remaining on your subscription. To request a refund, you can contact Amazon customer service for assistance.

2. Can I still use my Amazon Prime benefits after canceling?

No, once you cancel your Amazon Prime membership, you will no longer have access to the benefits associated with the subscription. However, any eligible purchases made with Prime benefits, such as free two-day shipping, will still be honored.

3. What happens to my Amazon Prime Video and Music accounts after cancelation?

Canceling your Amazon Prime membership does not affect your access to Amazon Prime Video or Amazon Prime Music. These services can be subscribed to separately, allowing you to continue enjoying their features even without an active Prime membership.

4. Can I restart my Amazon Prime membership after canceling?

Yes, you can restart your Amazon Prime membership at any time. Simply log in to your Amazon account, visit the Prime Membership settings, and follow the prompts to reactivate your subscription. Keep in mind that you may need to pay the membership fee again.

5. Is there a trial period for Amazon Prime?

Yes, Amazon offers a 30-day free trial for new members. During this trial period, you can experience the benefits of Amazon Prime without any commitment. If you decide to cancel before the trial period ends, you will not be charged.

6. Can I cancel my Amazon Prime membership on the Amazon mobile app?

Yes, you can cancel your Amazon Prime membership using the Amazon mobile app. Simply open the app, navigate to your account settings, and follow the steps outlined earlier in this guide to cancel your membership.


Canceling your Amazon Prime membership doesn’t have to be a complicated process. By following the step-by-step guide provided in this comprehensive article, you can easily unsubscribe from the subscription service and discontinue your Prime benefits. Remember to log in to your Amazon account, access your Prime Membership settings, and proceed with the cancellation process as outlined. Should you have any additional questions or concerns, don’t hesitate to reach out to Amazon customer service for further assistance.